This Privacy Policy outlines how Sout Mirtholm collects, handles, and safeguards the personal data of visitors and registered users on its digital finance information platform ("the platform"). We prioritise privacy by limiting data collection to what is necessary, ensuring security, and providing you with meaningful control over your information.

1. Data Controller Details

The data controller is the operator of the Sout Mirtholm platform. For questions regarding your personal data protection, please contact support at the address listed in the site footer or email . If your jurisdiction has a designated data protection authority, you may also file a complaint with them.

2. Data Collected

When you access our platform, sign up, or fill out a form, we may collect the following personal information:

identification details — first and last name;
contact details — email address and phone number (formatted for South Africa +27);
account settings — watchlists, alert levels, notification preferences, affiliate program membership;
technical details — IP address, browser type, device identifiers, referring source, cookies, and platform interaction data.

3. Reasons for Processing

Your personal data is processed for these specific reasons:

setting up and managing your Sout Mirtholm account, delivering requested features, and providing user support;
sending communications regarding updates, security notices, weekly research summaries, and marketing messages only if you have opted in;
safeguarding the platform from fraud, misuse, and unauthorized access, and complying with applicable South African laws.

4. Data Retention Timeframe

We retain personal data only as long as needed to meet the objectives outlined here or as mandated by South African regulations. Account information remains stored while your account is active and for a short period after closure to enable reactivation or to comply with record retention laws. Afterwards, data is deleted or permanently anonymised.

5. Data Sharing Practices

Personal data may be shared with trusted service providers (such as hosting, analytics, email delivery, customer service tools, and fraud detection) strictly to support platform operations and always under binding agreements. We may also disclose data to South African authorities when legally required. We do not sell personal data or permit behavioural advertising using your information.

6. Your Data Rights

According to South African legislation, you may have the following personal data rights:

the ability to access, correct, or erase your personal information;
the option to limit or object to certain data processing activities;
rights to data transfer and to revoke consent at any time when processing depends on consent.

To exercise any of your data rights, please reach out to us at using the email linked to your account. We may require identity verification before processing your request.

7. Use of Cookies and Similar Tech

The platform employs cookies and related technologies for essential functions (including session management and security), tracking aggregate usage, and enhancing performance. You can modify cookie settings anytime in your browser; disabling critical cookies may restrict feature access.

8. Policy Amendments

This policy may be updated periodically to reflect service, technology, or legal changes. The latest version is always accessible here with the date of last revision. Significant updates may be communicated to registered users via the platform or email in addition to updating this page.

Data Privacy Statement